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AI’s Impact on the Workforce: Middle Management Under Threat

July 22, 2025

Artificial intelligence is reshaping the workplace in ways that might surprise you. While AI hasn’t completely replaced middle managers, it’s certainly prompting companies to lean on leaner management teams. Over the past year, you might have noticed warnings about AI’s reach—from coders and writers to digital designers. Now, emerging analysis suggests that middle management could be next in line as CEOs project significant contractions in white-collar roles.

Managers, once the backbone of corporate structure and even a common subject of office banter, are seeing their numbers fall. A recent study by Gusto, a payroll service for small and medium-sized businesses, reveals that these leaders now oversee twice as many employees as they did just five years ago. In tech circles, this trend is sometimes dubbed the “Great Flattening”, with companies leaning into cost-saving measures that redirect funds into developing smarter AI tools.

Major players in the tech world aren’t shy about this shift. Microsoft, for instance, recently announced layoffs affecting 9,000 employees—including managers—as it pivots towards AI strategies. Amazon, Google, and Meta are similarly streamlining their managerial ranks. These adjustments aren’t solely about cutting costs; they also reflect how AI is now used to automate essential tasks like hiring, firing, and performance reviews. If you’ve ever managed a team, you know that these decisions are never taken lightly.

Yet for all the efficiencies AI promises, there’s a trade-off. Gusto warns that industries relying on human managers currently enjoy better productivity, though that balance might shift as businesses adapt further to AI tools. This reduction in middle management not only trims overheads—it also complicates career entry for recent graduates, who once saw these roles as stepping stones to broader opportunities.

Industry leaders are weighing in on the broader implications of this change. At the Aspen Ideas Festival, Ford’s CEO Jim Farley suggested that AI might eliminate up to half of the U.S. white-collar jobs, a sentiment echoed by Amazon’s Andy Jassy. Along similar lines, Dario Amodei from Anthropic foresees a drastic transformation in entry-level opportunities, potentially pushing unemployment levels higher. With unemployment at 4.1% in June, these forecasts could have far-reaching financial impacts on young professionals carving out their careers.

Some experts, like Brad Lightcap from OpenAI, see a silver lining for younger workers who can adapt and thrive alongside AI. In contrast, MIT economist Danielle Li points out that experienced professionals might find their specialised skills less valued as AI makes them more accessible. This dichotomy hints at a future where traditional roles, from coding to legal work, might be upended by the growing capabilities of AI.

In short, while AI offers impressive productivity boosts and cost savings, it also demands we reassess our approach to career development and workforce management. By understanding these shifts, you can better navigate the changes unfolding across white-collar sectors.

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