Enterprise CFOs are well aware of agentic AI, yet it remains largely a nascent area, with only about 15% of companies exploring its potential. Most organisations are just beginning to assess how this technology might take over routine tasks without human input.
For businesses that have already made strides with automation—especially through generative AI systems that handle everything from content creation to data analysis—agentic AI seems like a logical next step. In contrast, only 11% of companies that still depend on manual processes are looking into it.
Investment has slowed, however, as many executives seek greater certainty and trust before committing further resources. Even as generative AI use cases in product innovation and fraud detection have grown by 21% and 31% respectively since March 2024, the pace of spending on emerging technologies like agentic AI remains cautious.
History offers a few reminders. Consider how Polaroid’s reluctance to switch to digital photography preceded its downfall, or Blackberry’s rapid ascent and decline that shows technology fortunes can change overnight.
Today, the debate around agentic AI remains as vibrant as ever. Its rise in online interest contrasts with ongoing concerns over ethical use and the reliability of its decisions. The big question is: can it truly deliver on its promise?
