Cobb County’s 911 system just got a serious upgrade. Now the largest in Metro Atlanta to integrate an AI-enhanced communication platform, it offers faster call delivery and improved information accuracy, a crucial benefit when every second counts.
Partnering with AT&T’s Emergency Services Internet-Protocol Network (ESInet) and Carbyne APEX, the new system features real‑time language translation and live video streaming. This means emergency teams get a clear view of what’s happening on the ground—whether it’s assessing a fire’s severity or pinpointing a caller’s location. Desmond Harris from Cobb County 911 pointed out that these capabilities are designed to boost response times and maintain system reliability even during disasters.
For those in distress—whether dealing with a burglary, domestic abuse, or any crisis—the silent chat function offers a discreet way to reach out without alerting potential threats. And with Next Generation 911 (NG911) technology enhancing location tracking and multimedia support, you can be sure that the system is built to perform when you need it most.
This update, a collaborative effort among Cobb County’s Information Technology Services, Carbyne, and AT&T, brings a modern, user‑focused approach to emergency services. It’s a clear illustration of how technology can directly enhance our safety and well‑being.
