Dark
Light

How AI is Rapidly Changing Health Insurance and Raising Questions

March 25, 2025

Artificial intelligence is quickly becoming a game-changer for major health insurance companies across the country. If you’re working in this industry or just keeping an eye on its developments, you’ll notice how AI is reshaping operations and decision-making processes.

Take Elevance, for example. They’re a provider that covers about 110 million people and have rolled out a generative AI model to 50,000 of their employees. It’s a move that’s transforming how they operate on a daily basis.

Then there’s Centene Corp, which serves over 28 million clients. They’re using AI to keep tabs on contracts with medical groups and evaluate their performance. It’s a smart way to ensure everything runs smoothly and efficiently.

UnitedHealth Group is also in on the action. They’re automating the writing of millions of lines of code, which dramatically speeds up the decision-making process for patient access to expensive treatments. According to UnitedHealth CEO Andrew Witty, the company is leveraging AI for 500 different tasks, each delivering efficiency gains in the double digits. ‘It’s completely exponential,’ Witty mentioned during a recent investor meeting.

These advancements are impressive, but they do come with their own set of challenges. As AI continues to integrate into health insurance, questions about regulation and oversight naturally arise. It’s a fascinating time to be in this field, and staying informed is key.

 

Don't Miss