Agentic AI is steadily reshaping the tech landscape, even if its real-world business impact still seems a bit elusive. Research from the Capgemini Research Institute points to an impressive potential—up to $450 billion in economic value by 2028. Yet, adoption remains limited, with just 2% of organisations fully onboard, and plenty of scepticism still surrounding AI agents.
A recent survey of 1,500 executives from large organisations in 14 countries, including Singapore, shines a light on the subject. These leaders dangle trust and oversight as the keys to unlocking value; nearly 75% believe that having someone in the loop offers clear benefits, and 90% feel oversight either breaks even or cuts costs. In essence, the best results come when AI tools and human judgement work together, rather than relying on automated systems alone.
If you’ve ever wrestled with integrating new tech into your processes, this insight might resonate. The message is clear: the power of AI blossoms when you blend automation with a human touch.
